Question 1

Do you work with my insurance company? How does the deductible work?

Accepted Answer

We work with the major insurers in Massachusetts and help you from the first call: we check whether your policy covers glass, help you open the claim and bill the insurance company directly. Coverage and the deductible depend on your policy — many comprehensive policies in Massachusetts cover glass with little or no deductible, but only your insurer can confirm it.

Question 2

I don't have insurance (or don't want to use it). Can I get a quote?

Accepted Answer

Yes. We serve private-pay customers every day. Send us your vehicle's year, make, model and VIN (or plate) and we'll quote the glass options, labor and any calibration the manufacturer requires — before you decide.

Question 3

What's the difference between OEM and aftermarket glass?

Accepted Answer

OEM glass is made by or for the vehicle manufacturer and carries its branding. Aftermarket (OEE) glass is made by independent manufacturers to fit the same opening, usually at a lower price. Both must meet federal safety standards. We identify the exact part by VIN, explain the differences in brand, features and price, and let you choose.

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